It is a necessary requirement for the purchase of the products/services offered on this site that you read and accept the following Terms and Conditions set out below.

The use of our services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use herein. Any products/services offered by our website that may be created, charged, shipped or presented by a third-party website would, in such case, be subject to their own Terms and Conditions. In some cases, in order to purchase a product/service, it will be necessary for the user to register by entering reliable personal data and defining a password.

The user can choose and change the password for the account management access at any time, in case you have registered and it is necessary for the purchase of any of our products. ANSUR-TEILFE S. L. assumes no responsibility in case you provide that password to third parties.

All purchases and transactions carried out through this website are subject to a confirmation and verification process, which may include verification of stock and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the selected payment method. In some cases an e-mail verification may be required.

The prices of the products offered in this Online Shop are valid only for purchases made on this website.

No personal data of users is collected through this website without their knowledge, nor is it transferred to third parties.

The personal data provided will be kept for the necessary time to comply with the purpose for which they are collected and to determine the possible responsibilities that may arise from the purpose, in addition to the periods established in the archives and documentation regulations.

ANSUR-TEILFE S. L. is not responsible for the content or publications reflected in any of the social networks linked to this website.

License 

ANSUR-TEILFE, S. L. through its website grants a licence for users to use the products/services sold on this website in accordance with the Terms and Conditions described in this document. 

Unauthorized use 

If applicable (for sale of software, templets, or other design and programming product) you may not place one of our products, modified or unmodified, on a CD, website or any other medium and offer them for redistribution or resale of any kind. 

Ownership 

You may not claim intellectual or exclusive ownership of any of our products/services, modified or unmodified. All products/services are  property of the content providers. Unless otherwise specified, our products/services are provided without warranty of any kind, express or implied. In no event shall this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses resulting from the use or inability to use our products. 

Payment for the products and conditions 

Services and products purchased though this website will be paid through a secure external payment gateway to avoid any fraudulent activity regarding credit and debit cards. This does not imply an increase in the cost of the services or products offered. All the information/ data collected during the payment process is encrypted and verified by the bank/ banking entity. You will have access to several payment methods in order to facilitate the purchase.  

• Credit card  
• Debit card 
• Bank transfer 
• Deposit in the account 

All the prices on the website include VAT. 

Prices may be subject to change at any time due to any mistake that may be included on the website. 

How to order products 

The process of purchasing a service or product is as follows: 

• Selection of the service or product 
• Acceptance the terms and conditions of sale  
• Processing of the purchase through customer information/ data 
• Making the payment 
• A confirmation email including all the order details will be sent after completing the previous steps 

Refunds and Warranty policy 

In case of purchase of services in our website, the amount of these services will not be returned or refunded. For that reason, we ask you to carefully read all the services offered and their features before payment. Exceptions are made with this rule when the description does not fit the product or service.  

Right of withdrawal 

Clients have the right to withdraw from any of our services within 24 hours from the moment of payment, without being able to cover the costs of the service provided by the company and the corresponding payment by the customer, which shall not exceed the total amount, as long as this right is completed within the previously mentioned period of time.  

After–sales and customer service 

If any kind of error or problem arises while purchasing any of our services, please contact our customer service that will provide you with a proper solution. 

Anti-fraud check 

Customer purchase may be postponed for anti-fraud check. It can also be suspended for a longer term for more serious investigation in order to avoid fraudulent transactions.  

Effective date 

The effective date of the previously mentioned terms of use is up to date as of 3rd September of 2024. ANSUR-TEILFE has the right to modify terms and conditions in the future and their entry into force without prior notice. This fact should be informed to users and consumers through the website.